rent policy
PRIVACY POLICY
PLEASE READ THIS POLICY CAREFULLY BEFORE ACCESSING OR USING WEBSITE AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THE POLICY SHOULD BE READ AND ACCEPTED IN CONJUCTION WITH THE TERMS AND CONDITIONS AND SUPPLEMENTAL TERMS AND CONDITIONS, WHICH TOGETHER CONSTITUTE A SINGLE SET OF TERMS AND CONDITIONS FOR THE USE OF CARKORA WEBSITE.
The Services are only accessible to and can only be used by Registered Users on the Website. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website. (Age of consent is mentioned as per the applicable law)
To register on the Website and access the Services, Users must fulfil the following conditions:
The Car Owner:
- Must be registered on the Website under their true identity and provide their true home address;
- Must provide valid email address and telephone number where they can be reached;
- He/she must be an adult over 21 years of age;
- The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law)
- May not create several profiles on the Website;
- May only offer Vehicles for borrowing that they own and will continue to own during the entire borrowing period, or for which they have a legal authorization from the owner and only Vehicles that they have the authority to lend;
- May only offer Vehicles for borrowing that are in compliance with the laws and the regulations, Vehicles must be regularly maintained and serviced according to the manufacturer’s recommendations, and have all the required safety equipment. All of the Vehicle’s equipment must, to the best of the Car Owner’s knowledge, be in good working order, including tires, brakes, headlights, other lights, steering, and seat belts;
- May only offer Vehicles for borrowing that are up-to-date with their technical inspection; If a Vehicle is awaiting a follow-up inspection, Carkora Services will not consider it to be up-to-date with its technical inspection, and it cannot be lent via Carkora, even if it may be driven legally;
- May only offer Vehicles with no malfunction or which might affect the comfort of lending;
- May only offer Vehicles for borrowing that have the obligatory annual insurance coverage in the country in which the Vehicle is lent;
- May only offer Vehicles for borrowing for which the Car Owner possess at least two sets of door and ignition keys;
- Must provide true, accurate, complete and current information in their Listing;
- May not have been the subject of complaints from other Users or Carkora r;
- Must have accepted these Terms.
The Borrower:
- Must be registered on the Website under their true identity;
- Must provide valid email address and telephone number where they can be reached;
- Must be an adult over 25 years of age;
- May not create several profiles on the Website;
- Must hold a driving license that is valid in the country where the Vehicle is lent, and have held any valid driving license for at least two years;
- Must have valid means of payment;
- May not have defaulted on any payments under their obligations pursuant to the Terms (or a later version of the Terms) or refused payment under the Terms (or a later version of the Terms) on the Website, the Apps and the Services;
- May not have committed any road traffic offences with a Vehicle borrowed through the Website, leading to more than two fines or one misdemeanor;
- May not have been held liable for a road accident under civil or criminal law;
- May not have had their driving license revoked within the past two years;
- May not have had their auto insurance coverage denied or cancelled within the past three years;
- May not have been the subject of complaints from other Users or Carkora;
- May not be medically unable to drive;
- Must be and remain the main and only driver of the Vehicle;
- Must have accepted these Terms.
Carkora reserves the right to accept or reject a Vehicle for any reason.
Carkora will send promotional emails and the customer can unsubscribe from this service by tapping on the unsubscribe link from the sent email.
In the event the User provides false information, Carkora may immediately suspend and/or cancel the Terms without notice or compensation. . The User agrees to provide all of the supporting documents required by Carkora upon the latter’s request, and undertakes to regularly update his/her information.
Carkora reserves the right to accept or refuse any registration on the Website at its sole discretion, and without justification, and to suspend and/or remove the profile of any User who does not comply with these Terms.
In particular:
- Any Member who displays inappropriate or disrespectful behavior towards other Members or Carkora Staff will be denied access to the Service.
- Privacy and Sign-In
Upon registering on the Website, the User creates a profile and chooses a Username (corresponding to his/her email address) and a password associated with it (hereinafter referred together as the “Sign-In”). The Sign-In is personal, confidential and non-transferable.
The User undertakes to keep his/her sign-in secret and not to disclose it in any form whatsoever. If the User’s Sign-In has been lost or disclosed, he/she must promptly inform Carkora.com , who will then cancel and/or immediately update the Sign-In.
Until Carkora has been notified of the loss or disclosure of the Sign-In, or of its having been accessed by a third party, the User shall be entirely liable for any use made of it.
- Know Your Customer Policy :
Carkora.com will review the data filled by the Car Owner on Carkora website and may conduct an additional identity check of the Car Owner at any time.
In this case, the Car Owner must send Carkora.com a valid copy of his/her identification papers, a copy of registration certificate of the Vehicle or Vehicles, proof of address as soon as possible and any other required documents. Carkora.com may temporarily suspend payments to the Car Owner if it cannot verify the latter’s identity.
Payment Information :
Additional payment related information may be collect from Users in order to provide you with and accept payment for the Services. This information is stored with third party payment providers or digital payment companies, like Fawry . As a merchant to the Carkora account, Carkora cannot access this information. You hereby authorize Carkora to uses this information in connection with potential or actual transactions. For your protection and to decrease the risk of security fraud, we urge that you do not give your card information to any third party or via any other method than that currently available on the App. Where we request that you withhold certain identifiable information from us, like obscuring certain digits in your payment card number, please do so.
All of the data requested by Carkora is necessary for the performance of its Services. No superfluous or unnecessary information will be requested or collected
Users must ensure that the data provided by him/her is accurate and current. Carkora bears no responsibility for inaccurate, falsified, or outdated information provided by Users. Users have the discretion to edit, alter, and update the information he/she have provided us. V modifies, uses, shares, stores, and processes User information for the purpose of providing and improving our Services and to better connect with us and other Users. Identifiable information is collected to verify and authenticate information provided on Users and Vehicles. This enables Carkora to ensure a secure and safe experience for all Users alike with minimum risk of fraud, accidents, harm, or illegal activity Carkora may modify information provided by Users if we believe that the data is incorrect and/or incomplete. Carkora is not liable for any errors in data modification or any incorrect and/or incomplete User information. It is the User’s sole responsibility to ensure that all his/her data are correct, complete and updated.
Carkora reserves the right to share data when requested to do so by a competent authority, should such sharing be necessary in conformity with relevant laws and regulations. This includes sharing data with law enforcement and national security agencies in the interests of public safety, or for an investigation into a breach or crime directly concerning Carkora, e.g. an assault or robbery committed by a User